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Client Feedback
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2013-05-22 — You offer products that no one else does.

NK
Insurance Client

2013-05-22 — There is a very large array of services offered at reasonable prices in a timely fashion.

MM
Insurance Client

2013-05-21 — Excellent product and service.


SY
Insurance Client

2013-05-21 — Ease of use, knowledge of staff, wide range of services offered


BT
Corporate Services

2013-05-20 — GREAT SERVICE, FAST RETRIEVAL OF THE P/R AND EMAILS WHEN CONSENT FORMS NEEDED.


LD
Insurance Client

2013-05-16 — It is hard to find a reputable company that will research background information. I've been trying for several years. I believe I've found a company I can turn to in the future.

KM
Corporate Services

2013-05-14 — Results are easy to acquire, and received fast

GH
Insurance Client

2013-05-14 — Very quick responses in obtaining the information requested.

SL
Insurance Client

2013-05-14 — THANKS FOR THE PROMPT RESPONSE

LH
Insurance Client

2013-05-06 — ISB is great for any info required.


SK
Insurance Client

2013-05-06 — Results are returned quickly and eficiently.


AF
Insurance Client

2013-05-03 — I find the resources offered by ISB are crucial to the investigation and development of my claim files.

JD
Insurance Client

2013-05-03 — Great service when you call in when following up a request, quick and easy system

CS
Insurance Client

2013-05-02 — Thank you so much
you guys are so quick!

Thanks again!
Have a great day!


GC
Insurance Client

2013-05-02 — Thank you for all your help! (and understanding)
You guys are awesome at ISB!


GC
Insurance Client

2013-05-02 — Thanks guys. Your assistance is always appreciated!


KA
Insurance Client

2013-05-02 — Excellent service and access to a number of business critical documents. ISB is reliable and consistent.

CC
Insurance Client

2013-05-01 — Thank you so much for your help!


AC
Insurance Client

2013-05-01 — Service has always been fabulous (i.e., speedy) and seminar was informative.


NT
Insurance Client

2013-04-25 — Oh Perfect - I was unaware it was such a minor detail.

Thanks for clearing that up Cheryl!

Always a pleasure,


SB
Insurance Client

2013-04-24 — Thank you Cheryl for the clarification.
Appreciate your assistance.


CG
Insurance Client

2013-04-08 — Cheryl you are awesome!
thank you so much for all your help
my coworker Mary-Jo and I were saying how great you are to deal with
thanks again!! :)


GC
Insurance Client

2013-04-05 — At KEI, we find ISB (especially Johanna and Breanne) extremely efficient, reliable and so well versed on your products. No query has ever gone unanswered and when ones hiring practice relies on your service - it's appreciated.

DD
Corporate Services

2013-04-04 — Good morning,
I have all positive things to say about ISB, I have never encountered any issues or errors with any orders placed online.
I directly order reports off your companies interface with ease.


DK
Insurance Client

2013-04-02 — Ordering documents is really straight forward and your website is very easy to navigate!

MM
Insurance Client

2013-04-01 — Service has always been fabulous (i.e., speedy) and seminar was informative.


NT
Insurance Client

2013-03-28 — Good Morning Klodian,

thank you for expediting this matter for me. I appreciate your hard work and I would be happy to commend you to your manager except, you are the manager. Thanks again, enjoy the rest of your day!

Best regards,


MM
Insurance Client

2013-03-27 — Wow that was fast Cheryl! Thank you so much for your assistance, it is much appreciated!!

AD
Insurance Client

2013-03-19 — Perfect. Thank you for your prompt response.

SS
Insurance Client

2013-03-18 — Thank you so much Cheryl, I always appreciate your help.

EV
Insurance Client

2013-03-14 — Thanks for the quick response!

JM
Insurance Client

2013-03-12 — Thanks Cheryl, You are the best as always.

BM
Insurance Client

2013-03-12 — Thanks so much for all your help!!!

LI
Insurance Client

2013-03-12 — Don’t know what I would do without ya !

JB
Insurance Client

2013-03-08 — Good service, easy website, quick results.

PO
Corporate Services

2013-03-07 — Thanks so much. You have been extremely helpful. It is nice to have a wonderful contact person such as yourself Courtney.

JD
Insurance Client

2013-03-07 — It is fast and effecient and allows me to complete my work quickly!

LF
Insurance Client

2013-03-06 — You have a great team working there!

JB
Insurance Client

2013-03-05 — I appreciate all the work you're doing on this report.

Thanks,



SB
Insurance Client

2013-03-05 — You guys are awesome....THANK YOU!

GB
Insurance Client

2013-02-22 — Again Thank you, you’re the best
Above and beyond!


JB
Insurance Client

2013-02-21 — You are the BEST!
Thank you


JB
Insurance Client

2013-02-19 — Thank you! I have forwarded this off to the insured.

I appreciate the quick reply!


AD
Insurance Client

2013-02-19 — Thank You Cheryl, I really appreciate your prompt response!

Thanks,


KD
Insurance Client

2013-02-19 — Thanks Klodian so much! You guys are awesome!

GB
Insurance Client

2013-02-11 — Hi Klodian,
Thanks so much for all your work on this. I appreciate it very much. The descriptions you have provided are a ton of help for me on this file.
This report is perfect.
Thanks again,


WD
Insurance Client

2013-02-06 — Hello Klodian,

Thank you for all of your help.

We really appreciate all of your efforts in assisting us


Sk
Insurance Client

2013-02-05 — OMG I love you!!!!!!!
#11 it is!

Thank you Cheryl!
You are a god send!


KA
Insurance Client

2013-02-01 — For the limited amount of work done for us, the product delivered has always been "Top Notch".

EC
Insurance Client

2013-01-31 — THANKS. You’ve been very very helpful on these requests and I really appreciate it.


RK
Insurance Client

2013-01-30 — Thanks for answering all my questions Cheryl. You have been very helpful.

DB
Insurance Client

2013-01-29 — Thank you! You responded so promptly and I was having full adjuster melt down. It is very much appreciated.

Have a kickbum day.


CB
Insurance Client

2013-01-25 — Thank you very much Cheryl,

I appreciate your time and extra effort.

Thanks again,


DA
Insurance Client

2013-01-25 — I can say that I have yet to experience any problems with ISB Canada and have been more than happy with your service!

JL
Insurance Client

2013-01-25 — Thanks Cheryl for the prompt response!

SY
Insurance Client

2013-01-24 — Good morning Adina...you are a wealth of information !!! Thanks so much!

Have a great day!


DJ
Insurance Client

2013-01-22 — I always had a good experience using ISB and attended a training session. The training session was very informative.

LL
Insurance Client

2013-01-22 — I feel like someone who has just won a big prize. Thanks so much for all the info you have recently provided, It will be put to good use and will ease many headaches.

JW
Insurance Client

2013-01-18 — So far, so good. I've been using ISB for 5 yrs now and I don't have any problems with it.

It's very user friendly.


TJ
Insurance Client

2013-01-18 — Thanks Paul.

I have had nothing but amazing service from your staff. A pleasure to deal with. Keep up the great work!


CS
Insurance Client

2013-01-17 — Hi Jennifer,

Thanks a mill for going above & beyond to get that info for me. Totally, greatly appreciated


PM
Insurance Client

2013-01-17 — Hi Paul,

Your services are terrific and come back in a timely manner. I have no negative issues, thanks for your assistance and contact.


WE
Insurance Client

2013-01-15 — Thanks Cheryl – and thanks for letting me know how to check myself. That’s very helpful.

NB
Insurance Client

2013-01-11 — The service provided by ISB has been superb. The individual with whom I spoke with was very courteous and quickly rectified the situation.

NT
Insurance Client

2013-01-08 — Thanks Cheryl, you have been such a pleasure to work with!
Enjoy your week as well!


NA
Insurance Client

2013-01-04 — Hi Johanna,

Thank you for the quick reply.I appreciate everything. You have certainly made my job easier.


PG
Employment Background Screening

2013-01-03 — Hi Gino,

I attended an ISB education series conference in Vaughan in October 2012, and I was very impressed with the entire program.
Thank you for putting this together for people in the industry.
Looking forward to attending more of these in the future.


AS
Insurance Company

2012-12-20 — Hi Gino,

We very much enjoy working with your firm. Thank you for the good service.

Enjoy the holidays and happy new year.


JC
Employment Background Screening

2012-12-12 — Each request I make is always completed quickly and without issue. If I have a question I can call and ask a person and get an immediate answer.

RS
Insurance Client

2012-12-11 — The services offered by ISB Canada are very useful in our industry and your company does a great job of providing the results in a timely manner

EL
Insurance Client

2012-12-11 — ISB allows insurers to quickly find important information that is crucial in the investigation of our claims.

TM
Insurance Client

2012-12-11 — ISB allows for quick access to information that I need to assess a claim. And I like the one stop shopping and the short turn around time frame.

RM
Insurance Client

2012-12-11 — I found the service to be very good, I have often needed to speak to someone when placing an order and they have been helpful.

DB
Insurance Client

2012-12-11 — Hello again,
Thank you for your prompt reply.
Warm regards,


MF
Insurance Client

2012-12-10 — I have always been satisfied with the results of my document searches through ISB.

GA
Insurance Client

2012-12-10 — I pretty much use ISB for everything except [a few products]. It is the only search engine that I need.

KA
Insurance Client

2012-12-10 — Customer service rep's efficient, knowledgeable, and friendly. Online system very user friendly and reports always received quickly.

KC
Insurance Client

2012-12-10 — Fastest, easiest method of obtaining documentation

DW
Insurance Client

2012-12-10 — ISB is the fastest at getting the documentation we need.

RF
Insurance Client

2012-12-10 — Great website, easy to use, quick service.

EL
Insurance Client

2012-12-10 — Very reliable and quick.

TR
Insurance Client

2012-12-10 — The information we receive is valuable and the turnaround time is great.

RH
Insurance Client

2012-12-10 — The scope and efficiency in obtaining the required documentation provided by ISB Canada makes them an essential partner in the investigation of insurance claims.

BD
Insurance Client

2012-12-10 — I have always been successful in my searches and responses are quick.

DD
Insurance Client

2012-12-10 — Very accurate fast service.

JB
Insurance Client

2012-12-10 — Service has always been fast and easy to use.

CP
Insurance Client

2012-12-10 — I find the information very useful & ISB gets me the information.

JK
Insurance Client

2012-12-10 — I get results quick. I like the fact it is done through the internet and results come by email. it is very convenient.

LR
Insurance Client

2012-12-10 — I find searches, etc. through ISB extremely valuable in investigating claims.

JD
Insurance Client

2012-12-10 — I am able to obtain the majority of documents I request. Service is fast and friendly. I like being able to e-mail anyone of the team members for assistant and I always get a quick helpful response.

RC
Insurance Client

2012-12-09 — Excellent resource, accurate, quick

DD
Insurance Client

2012-12-09 — You provided a variety of resources and your response time is prompt.

PC
Insurance Client

2012-12-08 — Speedy service, pleasant staff.

HK
Insurance Client

2012-12-07 — The reason that I would recommend ISB to family and friends is that ordering police reports through your website is easy,convenient and quick, the people working there are efficient and always helpful and overall i am really satisfied with everything

TT
Insurance Client

2012-12-07 — The help line is great,and results back in reasonable time.

LP
Insurance Client

2012-12-07 — Very useful service. No more chasing after police reports myself...ISB does that for me.:)

JW
Insurance Client

2012-12-07 — Dealing with police department records units is a pain in the ---, and I'm grateful that your agency does it for me.

BL
Insurance Client

2012-12-07 — Very easy to navigate Many useful and valuable searches

HW
Insurance Client

2012-12-07 — I think the customer service is great and I like the people involved.

RK
Insurance Client

2012-12-07 — When I submit an order, response time is excellent

KB
Insurance Client

2012-12-07 — It's ideal for multiple searches while sitting at your computer. A one-stop-shopping feature that is perfect in my busy world. Sure beats standing in line at government offices.

SC
Insurance Client

2012-12-06 — ISB complete assignments quickly and gets back to you in a timely manner

EV
Insurance Client

2012-12-06 — I've settled more claims than I can remember due to ISB. Anytime that I have run into a problem I have been assisted immediately by your staff. ISB is the best.

MM
Insurance Client

2012-12-06 — Always can count on your services.

KH
Insurance Client

2012-12-06 — Very prompt service plus accurate and up to date information provided.

JR
Insurance Client

2012-12-06 — ISB is a very useful tool to aid with investigations.

CS
Insurance Client

2012-12-06 — I love your services, I find them to be quick and accurate. Whenever I have any issues or questions (which is quite rare) I can email an ISB staff member and I receive prompt responses.

SS
Insurance Client

2012-12-05 — ISB has the tools i need to fully investigate my claims. They are usually fast and reliable. When something goes wrong and i email any staff member i can find, they are always willing to help!

SR
Insurance Client

2012-12-05 — Excellent search agency. Reliable and consistent. Wide variety of search options.

CC
Insurance Client

2012-12-05 — I have had nothing but success with ISB and the people are very friendly and helpful when I have questions.

NB
Insurance Client

2012-12-05 — Great service, good follow-up. efficient and helpful

WD
Insurance Client

2012-11-13 — You are a god send Cheryl!
Thank you


KA
Insurance Client

2012-11-12 — Hello Ashley,

Thank you for the email.

My experiences with ISB have been very positive, never had any issues. The service provided is always very quick.

Thanks again,
Have a great day!!!


JW
Insurance Company

2012-11-06 — Much easier than mailing to the RCMP

AL
Insurance Company

2012-11-06 — You guys do a great job! Super fast! Thanks.

SC
Employment Background Screening

2012-11-06 — Excellent service. Your staff is helpful and provides assistance when needed.

AJ
Insurance Client

2012-11-06 — Everyone I deal with is so very helpful. Keep up the good work.

DL
Insurance Client

2012-11-05 — Very prompt response time. Always willing to explain results when needed.



NS
Employment Background Screening

2012-11-05 — CSR are very useful and it's quick to get answers and results

DR
Employment Background Screening

2012-11-05 — We have had great turn around time and no problems with searches. Keep up the good work, Thank you.

NC
Employment Background Screening

2012-11-05 — I am very happy with the service that ISB Canada provides us. The staff is very knowledgeable. Also, we receive our order requests back in a very reasonable time.

TG
Employment Background Screening

2012-11-05 — Great service and fast turnaround.

JW
Employment Background Screening

2012-11-05 — ISB Canada has always been very helpful with answering any questions.

CD
Employment Background Screening

2012-11-05 — Johanna Clifford and her staff [is the reason I would recommend ISB]! All requests asked of ISB as a client are always handled effectively and in my opinion in the most confidential of matters.

DD
Employment Background Screening

2012-10-29 — Cheryl,

AWESOME!!!!!
YOU ARE A ROCK STAR!!!!!!!!


KA
Insurance Company

2012-10-18 — Adina,

You are amazing!

Thank you very much!


AZ
Insurance Client

2012-10-16 — Hi Ashley,

Thanks for reaching out to us. I am currently working on a project and have only been utilizing ISB sporadically. However, our whole department depends on ISB for a variety of searches to assist us with our battle of Insurance Fraud.

Thanks again for touching base.


TL
Insurance Company

2012-10-05 — Hi Brad,

Thank you for your email and as feedback, I can say that ISB has always been efficient on all my orders for documents.

Thank-you for your great service over the many, many years both here at Aviva and at other insurance related offices where I have used ISB in the past.


CR
Insurance Company

2012-10-04 — Hi Ashley...

I'm very happy with your service and the website is easy to use... and very helpful.

I will be continuing to use ISB.

Thanks...


TS
Insurance Company

2012-10-03 — Hi Johanna,

Thanks so much!
Again I appreciate the good job ISB,you and Breanne do for us.
If you ever need a reference - use me!
You go above and beyond expectation.
Thanks again!


DD
Employment Background Screening

2012-09-28 — Wow!! You totally rock! There is not enough words to say how much I appreciate all of your help the last few days.

CM
Employment Background Screening

2012-09-25 — Thanks for the email Brad.

Just wanted to let you and your staff know that I have noticed a big difference in the service and speed of ISB – for the better! Documents that used to take days to weeks are now coming in sooner and with more accuracy. Well done!

I do have a copy of the new product list and I use your services quite often. No questions or concerns at this time, if any pop up, I will send you a quick email.

Thanks again for all your hard work!


SS
Insurance Company

2012-09-21 — Hey Megan,

No questions right now... but I love the product! Thanks for your hard work!


MS
Insurance Company

2012-09-13 — Hi Ashley,

I have not heard any complaints from our adjusters about your service and know for a fact that I have been satisfied with both the customer service and results on searches I have requested in the past.



BV
Insurance Company

2012-09-07 — Hi Ashley,

Just to let you know we are still enjoying ISB’s service and we are very pleased.

Thanks very much.


CG
Insurance Client

2012-09-07 — Hey Brad,

So far using ISB has been great. It has definitely helped out a lot with the claims I have had to use your services for. I like that there is tons of information available whenever I need it. I really don't have any issues or concerns at this point as I have found your services to be very useful.

Thanks!


KM
Insurance Company

2012-09-06 — I am a huge fan of ISB!

LM
Insurance Company

2012-08-30 — Thanks, you guys are soooo fast & accurate.

PM
Insurance Company

2012-08-16 — Thank you!
You guys are good! (or let’s say Breanne you’re good and fast)
If you ever need a great reference to get even more clients – use me!


DD
Employment Background Screening

2012-08-09 — Hi Megan,

Thank-you for your email. I’m a big fan of the ISB as you folks always seem to crack through the rather frustrating bureaucracies of the many police records units that I’m compelled to deal with. As of now, I expect to be in the office most of the next two weeks, however that can change suddenly. If you’re going to be in the area, please don’t hesitate to call and drop by.

Best regards,


BL
Insurance Client

2012-08-02 — I do rely on your services and thank you for same. Although I have not had a lot of requests to make recently, it does help free up my time to deal with “at home” issues rather than attempting to follow up with requisitions to various jurisdictions for various issues

BB
Insurance Client

2012-07-25 — Good Morning Megan,

I very much enjoy the services that ISB has to offer us. It a great tool for us to be using!
Every time I've submitted a report through I receive the information within 24hours which is awesome.

Thank you, have a great day!


JT
Insurance Company

2012-07-17 — Hi back Megan:

Thanks for your email.
I can confirm that I'm very happy with ISB.
Enjoy your day


BC
Insurance Company

2012-07-13 — Johanna,

I thank you on behalf of myself and the rest of the team for your diligent work on this matter. I have enjoyed the opportunity to work with you and get to see some of the things which you have had to deal with on this case. I hope that you have an outstanding weekend and am sure that I will be calling on your services again. Again thank you!


RP
Employment Background Screening

2012-07-09 — Hi Wendy,

Thank you for your inquiry.

Rest assured that I appreciate the wide variety of services that your firm offers and will continue to support it, whether through other service providers I use or myself directly.



DB
Insurance Client

2012-07-04 —
Hi Brad,

I have always used and enjoyed the services of the ISB, however, I have not been personally ordering from the ISB because it is now done through a central location as per company procedures.

With respect to the services, I have never had any trouble whatsoever; if I was unsure of what type of document I wanted, the client service team provided the guidance; returned my calls promptly and produced the documents in a timely fashion. If the team had any difficulty with providing the info I requested, I was provided with a status until I got the document. Also the accounts receivable team have always been patient and professional with me. I have no complaints Wish I could continue directly with the ISB team, but I must adhere to company policies.

Thanks for the follow-up and wish you a fabulous summer. Be sure to provide my feed back with the team


NC
Insurance Company

2012-07-03 — Hey Brad!

Thanks for the email.

No I have not forgotten about you guys! You have such great services and do such a fantastic job.

Thanks again.


RL
Insurance Company

2012-06-25 — Thank you Gino.

It was a great conference!

Would you be interested in coming to speak with our office and presenting your presentation to show us how the various report requests can assist us in the staged accidents, etc? I found that very helpful!

Thanks


HD
Insurance Company

2012-06-18 — Hey Brad,

Everything is going great! The website is very user friendly and I appreciate the quick turnaround.

Thanks for touching base.


Regards,
Irene


IN
Insurance Company

2012-05-25 — Thank you Cheryl
You are always there when I need you.


JB
Insurance Company

2012-05-14 — Hi Wendy,

There are no issues or problems with ISB's service.
Thanks for your email it does show you guys care about your service!

Sincerely,


JL
Insurance Company

2012-05-09 — Now that we can upload the consent forms for police report requests, it’s a lot easier – Keep up the good work.

MS
Insurance Client

2012-04-30 — Gino, ISB does searches for us every day! We are a happy customer.

ES
Employment Background Screening

2012-04-26 — ISB is very user friendly and DT really likes our customer service. DT also said the consent forms are helpful in that you can upload them. DT uses us for police reports and autoplus. DT is very impressed with our quick turnaround time.

DT
Insurance Company

2012-04-18 — Thanks so much Harpreet!

DK
Insurance Company

2012-04-18 — Yes thank you very much Janet I really appreciate your help on this.

Thanks again


MC
Insurance Company

2012-04-05 — Thanks for the information.
I appreciate the good service you give your customers.
Have a great long weekend. Happy Easter!


DD
Employment Screening

2012-03-28 — Hi Wendy,

The service is great! No issues here. I Just haven't had any claims that I required to use the service with!

Thank you!


AO
Insurance Company

2012-03-20 — Thank you always for the “best” service!

Much appreciated.


DD
Employment Screening

2012-03-05 — I just wanted to take a moment to thank you for that wonderfully informative & engaging conference.

The thing that really impacted me most of all is that while I sat there waiting, you came up to me & conversed with me. I did not know who you were until you stepped to the microphone and introduced yourself and I was very touched that you took the time to come over to talk to me. I will definitely be watching for the next opportunity offered by ISB as I took away a wealth of information to communicate to our employees here that will be extremely helpful in their day to day interactions with our customer that will only result in productivity.

Let me also take a moment of your time to recognize one of your staff that I interact with frequently. Cheryl, she is a wonderful employee.

You mentioned in the conference that all your employees go through the same thing that we did yesterday and I can attest to that as I have had nothing but exemplary customer service from Cheryl. We have built a rapport with her and was only sorry that I was not able to meet with her, to put a face to a name and to thank her in person for the wonderful service she gives so effortlessly, everytime that we interact via email.

Thanks again ever so much for offering the information, I am now so excited to spread the word.


MB
Insurance Client

2012-02-06 — I always enjoy using ISB Canada. I just have not done any searches for a while. Your email demonstrates the high level of professionalism and excellent public relations of your company.

I look forward to using you in the future, when necessary.


MD
Insurance Company

2012-01-03 — Thank you Ashley for the email, sorry I missed your call. All is good with the ISB Services, no issues or complaints! If I have any questions I'll call the office,people there are great,informative and answer all my questions promptly.

Have a great day,


JN
Insurance Company

2011-11-12 — We find your services very efficient and reliable; your website is also very user friendly and easy to navigate.

Thank you for your interest in looking after your clients' needs.


KM
Insurance Company

2011-11-03 — ISB has always provided top notch service. No complaints whatsoever.

SN
Insurance Client

2011-05-11 — Hi Wendy:

I always enjoy using ISB Canada. I just have not done any searches for a while. Your email demonstrates the high level of professionalism and excellent public relations of your company.

I look forward to using you in the future, when necessary.


RK
Insurance Client

2011-05-04 — Good afternoon,

Lucy wanted me to send you a quick note advising that we have used your services a couple of times now and each time were quite happy with everything.


HJ
Insurance Client

2011-05-03 — I couldn't ask for better help and assistance
Thanks Janet. I really do appreciate your help.


BW
Insurance Company

2011-05-03 — Thx a mill Cheryl for your prompt assistance & help its greatly appreciated.

PM
Insurance Company

2011-05-03 — Wow! Do you ever fail to disappoint?

JW
Insurance Company

2011-05-03 — You’ve been a great help thanks so much. You are so good it’s unbelievable.
Thank you and have a nice day.


JP
Insurance Company

2011-05-03 — He very pleasant to deal with, friendly, and very helpful. Nothing is ever a bother with Klodi when a question is asked.

KM
Insurance Company

2011-05-03 — Thanks so much Courtney. I realllllly appreciate you getting this done so fast for me.

JW
Insurance Company

2011-05-03 — Hi Wendy:

We find your services very efficient and reliable; your website is also very user friendly and easy to navigate.

Thankyou for your interest in looking after your clients' needs.


AT
Insurance Company

2011-04-20 — Hi Wendy
I do admire your services - your people are very nice to deal with - always so nice which means a lot and your service is great in my books - no complaints.
Our ordering is now done through one particular person here - actually, it's Barb , so you won't see many requests from me and the demand right now for requests isn't there on the files - we have slowed a bit -(but who knows how long that will last - we just get a breather and then the onslaught - like everywhere I suppose ..... Also, our file numbers indicate the adjuster's initials, so you can see how many adjusters request from ISB ...
Overall - I think you guys are great and have no complaints and we do try to request payment for your asap - we have a new system in place to request and get payment quicker than in the past for you ......
Just to add, our adjusters use ISB and CGI here - it's divided
That's honestly it. I hope this helps and again, I like you guys !!!! :)

Regards,



PO
Insurance Company

2011-04-07 — Hi Ashley...I wanted to take a moment to thank you and your colleagues for attending the London Branch yesterday and providing the training on services available from the ISB....the feedback from staff reflects that the session was informative and the scope of services provided was enlightening...thank you again for taking the time to help us help ourselves.

GK
Insurance Company

2011-04-05 — just wanted to congratulate you on having such an efficient employee such as Janet on your team... I have been dealing with Janet on a few ISB searches and the last one was quite involved and Janet took it in her stride and accomplished in retrieving the information that was necessary for my information. I couldn't ask for better help and assistance that she gave to me and it was always with kindness and understanding of answering my repeated questions.

Thanks Janet. I really do appreciate your help.


BW
Insurance Client

2011-04-05 — Thanks Wendy ,

Excellent service. I have my report!

Regards


LA
Insurance Company

2011-03-31 — You folks do a spectacular job. I have not changed roles but have changed focus for the last couple of months. I also get our support staff to order some things for me.

GP
Insurance Company

2011-03-07 — Thank you Cheryl

Your turn around time on emails is phenomenal !


Thanks,


AS
Insurance Company

2010-09-27 — I just wanted to let you know what a wonderful employee you have in Janet. I believe she always goes above and beyond whenever we request her assistance.

For example,
Janet offered to stay back after her normal working hours and, at no cost to ISB, to help me complete my backlog due to my medical issues. Janet's hard work ethic is a testiment of the exceptional lady she is to all who know her.

I just thought you should know.


PC
Insurance Company

2002-12-10 — I have always had success in getting the information I required from ISB.

SD
Insurance Client

0201-12-06 — The ISB information specialists are very helpful. ISB knows how to obtain the requested information

AG
Insurance Client

0000-00-00 — Wow!! You totally rock! There is not enough words to say how much I appreciate all of your help the last few days.

CM
Employment Background Screening









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